Shipping & Delivery Policy

Last Updated: May 19, 2026

Company Address: 215 Frontage Rd, Moreno Valley, CA 92553

Contact Email: info@woodworkingequipments.com

At Woodworking Equipments, we are committed to getting your machinery and tools delivered safely and efficiently. Because our inventory ranges from compact portable jobsite saws to heavy-duty industrial CNC routers and automated edge banders, our shipping methods are structured to accommodate varying weights, dimensions, and freight requirements.

1. Order Processing & Fulfillment

• Order Verification: All orders undergo verification processing to ensure payment security and accurate configuration specifications (such as voltage requirements or machine attachments).

• Processing Times: Standard stock items and accessories typically process within 1 to 3 business days. Heavy industrial machinery or custom-configured units may require additional preparation and palletizing time prior to dispatch.

• Confirmation: Once your order ships, you will receive an email confirmation containing your tracking details or freight pro number.

2. Shipping Methods & Logistics

A. Standard Parcel Shipping

Smaller tools, replacement parts, and shop accessories are shipped via major ground parcel carriers (e.g., UPS, FedEx, DHL). Delivery times generally range from 3 to 7 business days depending on your destination within the United States.

B. Heavy Machinery & Freight Transport

Due to the weight, size, and delicate nature of industrial equipment (such as CNC Routers, Panel Saws, Heavy-Duty Edge Banders, and Professional Cabinet Saws), fulfillment is handled via specialized freight carriers.

• Freight Delivery Type: Standard freight shipments are curbside delivery. The freight carrier will typically contact you prior to delivery to schedule an approximate drop-off window.

• Liftgate & Access Options: If your shop or residential location does not possess a loading dock or a forklift, please indicate the need for a liftgate service at checkout or notify our team immediately. Additional accessorial fees may apply for specialized delivery requirements (e.g., limited access sites, residential delivery, or inside delivery).

• Transit Estimates: Shipping and delivery windows provided at checkout or via customer service are estimates only and cannot be strictly guaranteed due to external freight logistics constraints.

3. Risk of Loss & Shipment Contracts

All items purchased from our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Crucial Instructions: Freight Inspection & Receiving

When receiving heavy machinery or large power tools, the buyer is strictly responsible for inspecting the delivery crate, pallet, and equipment for any visible or concealed transit damage before signing the carrier's delivery receipt.

1. Inspect Before You Sign: Check the packaging thoroughly for punctures, crushed corners, tears, or signs of rough handling.

2. Note Damages on the Receipt: If there is any visible damage to the packaging or equipment, note it clearly on the delivery receipt/bill of lading before the driver leaves. If severe damage is evident, you have the right to refuse the shipment.

3. Report Within 48 Hours: Any transit damage, missing components, or discrepancies must be formally reported to our support team at info@woodworkingequipments.com within 48 hours of delivery. Failure to report damages within this window may void freight insurance claims with the carrier.

5. Local Pickup & Warehouse Coordination

If you prefer to pick up your equipment directly from our distribution facility, select the local pickup option during checkout or contact our support staff to coordinate a scheduled loading time.

• Pickup Location: 215 Frontage Rd, Moreno Valley, CA 92553

• Note: Ensure that your transport vehicle or trailer is adequately rated and equipped to safely secure heavy industrial machinery.

Questions Regarding Your Shipment?

If you have questions about lead times, freight quotes for remote locations, or tracking an active order, please reach out to our logistics team:

• Email: info@woodworkingequipments.com

• Phone: +1 (951) 209-2773

• Hours: Monday–Friday, 9:00 a.m. – 6:00 p.m. (Pacific Time)